Synvola Grid LLC
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AI Office By Synvola Bundle ID: com.synvola.office

Effective: November 9, 2026

AI Office By Synvola

Terms of Use

These Terms of Use ("Terms") are an agreement between you and Synvola Grid LLC ("Synvola," "we," "us," or "our") governing your use of AI Office By Synvola (the "App") and related online services.

By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App. Apple's applicable App Store terms also apply.

1. Eligibility and Authority

You must be legally capable of entering into these Terms. If you use the App for an employer or other organization, you represent that you have authority to bind that organization, and "you" includes that organization. A parent or legal guardian must approve use by anyone who has not reached the age of legal majority where they live.

2. License to Use the App

Subject to these Terms and the App Store usage rules, Synvola grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on Apple-branded devices that you own or control, including through permitted Family Sharing or volume-purchase features. The App is licensed, not sold.

You may not copy, distribute, rent, lease, sell, sublicense, reverse engineer, decompile, attempt to derive source code, bypass technical restrictions, or create derivative works from the App except where applicable law expressly permits such activity despite these restrictions.

3. Your Files and Responsibilities

You retain ownership of files and content you create, open, or edit. You grant Synvola and its service providers only the limited rights needed to process content when you request an online feature, such as an AI operation. You represent that you have all rights and permissions needed for content you use with the App.

You are responsible for reviewing edits, choosing save locations, maintaining backups, and verifying exported files. File appearance or behavior may vary, particularly for complex layouts, macros, advanced formulas, animations, and legacy formats. Do not rely on the App as the sole copy of important material.

4. AI Features

AI features are optional, require internet access, and may require your consent to process prompts and relevant content. You can decline or withdraw that consent and continue using available local editing features.

AI-generated output may be inaccurate, incomplete, outdated, offensive, or similar to content generated for other users. You must review output before using or sharing it. The App and its AI output do not provide legal, medical, financial, accounting, or other professional advice. You are responsible for decisions, publications, and actions based on AI output.

You must not use AI features to:

  • violate law, intellectual-property rights, privacy rights, or contractual duties;
  • generate or distribute malware, facilitate fraud, or compromise security;
  • submit content you are not authorized to transmit to online providers;
  • make high-impact decisions about a person without appropriate human review; or
  • probe, overload, scrape, or interfere with the service or its safeguards.

5. Purchases and Subscriptions

The App may offer paid features, consumable usage, or subscriptions through Apple's App Store. Prices, billing periods, trial terms, and included benefits are shown before purchase. Apple processes payment under your Apple account and its terms. Unless stated otherwise at purchase, subscriptions renew automatically until canceled through your Apple account settings at least 24 hours before the current period ends. Deleting the App does not cancel a subscription.

Refunds are handled by Apple under its policies and applicable law. We may change future prices or feature availability with any notice required by Apple or law. Free or promotional AI usage may be limited, changed, or discontinued.

6. Acceptable Use

You may not use the App unlawfully; infringe the rights of others; introduce malicious code; interfere with other users, networks, or services; misrepresent the source of content; evade usage limits; or use automated means to extract or access the online service without our written permission. You are responsible for complying with laws and organizational policies that apply to your documents and data.

7. Intellectual Property

Synvola and its licensors own the App, Website, software, interface, branding, documentation, and related intellectual-property rights. These Terms do not grant you ownership of those materials. If you send feedback, you grant Synvola a worldwide, perpetual, irrevocable, royalty-free right to use it without obligation to you.

8. Third-Party Services

The App may rely on Apple services, AI providers, file-format components, or links to third-party resources. Third parties may apply their own terms and privacy policies. Synvola does not control and is not responsible for third-party services, except to the extent required by applicable law.

9. Availability, Updates, and Changes

We may update, add, limit, suspend, or discontinue features to improve the App, address security or legal requirements, or manage third-party dependencies. We do not guarantee that every feature or file format will always be available or work without interruption. Updates may be required for continued use of online features.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the App, online services, and AI output are provided "as is" and "as available." Synvola disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, title, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or compatible with every file. Consumer guarantees that cannot lawfully be excluded remain unaffected.

11. Limitation of Liability

To the maximum extent permitted by law, Synvola and its affiliates, officers, employees, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, documents, profits, revenue, business, goodwill, or opportunities arising from the App or these Terms, even if advised of the possibility.

To the maximum extent permitted by law, Synvola's total liability for all claims arising from the App or these Terms will not exceed the greater of the amount you paid for the App or related services during the 12 months before the event giving rise to the claim, or US$50. These limitations do not apply where liability cannot lawfully be limited or excluded.

12. Suspension and Termination

You may stop using the App at any time. We may suspend or terminate access to online features if you materially breach these Terms, create security or legal risk, or if providing the feature is no longer commercially or technically practical. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limits, and dispute provisions—will survive.

13. App Store Terms

These Terms are between you and Synvola, not Apple. Synvola, not Apple, is solely responsible for the App and its content, maintenance and support, and addressing claims relating to the App, subject to these Terms and applicable law. Apple has no obligation to provide maintenance or support services for the App. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, as provided by its policies; to the maximum extent permitted by law, Apple has no other warranty obligation.

You represent that you are not located in a country subject to a U.S. government embargo or designated as supporting terrorism, and that you are not listed on a U.S. government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the App Store-related provisions against you upon your acceptance.

14. Governing Terms and Disputes

Applicable law and any non-waivable consumer rights govern these Terms. Before filing a formal claim, you agree to contact us and give us a reasonable opportunity to resolve the issue informally. Nothing in these Terms prevents either party from seeking urgent injunctive relief or using a court or consumer forum available under mandatory local law.

15. Changes to These Terms

We may update these Terms to reflect changes to the App, our practices, or law. We will post the revised Terms here and update the effective date. Where required, we will provide additional notice. Continuing to use the App after revised Terms take effect means you accept them; if you do not agree, stop using the App.

16. General

These Terms, the Privacy Policy, and applicable purchase terms form the entire agreement regarding the App. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, reorganization, or sale of relevant assets.

Contact Us

Synvola Grid LLC
Email: [email protected]
Phone: +1 (912) 310-2222

© 2026 Synvola Grid LLC
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